Infosys Technologies (China) Co. Ltd
Infosys Technologies (China) Co. Ltd., popularly known as Infosys China, is a global business and technology consultancy and a subsidiary of Bangalore-based Infosys Technologies Ltd. (NASDAQ: INFY). Headquartered in Shanghai, Infosys China employs more than a thousand people across three campuses - two in Shanghai and one in Hangzhou. Working with us provides you access to our pool of exceptionally high quality engineering talent. Infosys China can also help you reduce operational risk by diversifying your operations away from just one country.
China BPO center is located in Hangzhou; the vision is to become a one-stop shop supporting multiple languages and processes to complement our delivery centers in India.
We plan to achieve this by:
. Providing the most extensive language support and operational flexibility for all global customers
. Investing in and building comprehensive domain expertise in all vertical processes and local regulatory expertise (with emphasis on finance & accounting), order management, customer services and knowledge services, supporting the entire Asia-Pacific region
. Creating one of the most competitive BPO platforms for our existing North America, Japanese, and other Asia Pacific (APAC) customers as well as leveraging China to become an alternate option and location for delivery of English-based processes
We provide the service of
. Order Management Processes
. Financial data extraction and analysis
. Business translation
. Finance and Accounting Processes (OTC, PTP, RTR)
. Selected procurement processes
. Knowledge services
. Customer Services & Technical Support Services in multiple Asian languages (email and voice)
. Select HR operation processes
1. Operational Management
? provide the web design service to the client according to the requirement.
? Participate in the establishment and development of the operation
? Design and implement the procedures and principles for operation
? Improve the business process to achieve the excellence
2. Client Management
? Provide performance reports to client
? communicate with the client effectively and ensure the client satisfaction
3. Team Management
? Lead and manage the operations team
? Responsible for staff training and development
? Deal with any daily staffing issues
1. Bachelor degree or above,
2.4-6 years working experience with MNCs including more than 1 year experience in management position.
4. Good English and Chinese communication skills
5. Willing to learn and develop in BPO industry
6. Can be on travel.
? Assist the project team leader to handle with the project daily management.
? Understand the BPO process through the projects rotation
? Develop the lead ship skills to meet the requirement to be future project leader
? Bachelor or Master in English, Finance or business management.
? Multinational company internship experience is preferred
? Fluent English communication skills
? Self motivated, team sprit, and can work under pressure
-Bachelors degree or above with Finance and accounting major
-3~5 years working experience in General Ledge accounting
-Good English communication skills
-Good team work spirit
-Working experience in BPO industry is preferred
Add: NO.301 Huigang A2 Infosys mansion, Zhenxing Road, Bingjiang district, Hangzhou
Post code: 310053
Tel: 0517-87930053 Human Resource Dep.